All OTIS lenses exceed the strictest Australian, USA, and European standards for quality and strength. Mineral glass is the most scratch-resistant lens material available, but it is not scratch proof. Mineral Glass can scratch or crack under extreme pressure, heavy or rapid impact or if not cared for properly. Scratched and/or broken lenses are NOT covered under warranty. However, we know accidents happen, so OTIS offers a simple and easy way to evaluate and determine whether your favorite pair of sunglasses can be repaired.
Please complete the following repair request and our team will follow-up with next steps. Please note in advance that NOT all damages can be repaired. Also, repair costs may vary depending on the age and condition of your sunglasses.